Don’t Just Take Our Word For It
Here’s what our partners had to say about us.
“I moved to CK from another fulfilment provider last year who had let us down. I wish I had found CK sooner. After self fulfilling from our own warehouse for 7 years, I was looking for a reliable 3PL that I could hand over all of the shipping and logistics to so that I could focus on growing my business. One of the reasons I chose CK is because Rebecca has her own product business and Tony comes from a logistical background, for me this meant that there would be the understanding of the pain points from the product side and the knowledge from the logistics side to be able to solve them!
CK are always on hand to help and their communication is impeccable. I feel in safe hands every step of the way and have never worried about the shipping and handling of my business since their take over. I would highly recommend!”
— Daniella Raffa, Founder of Mama Shack
“We would highly recommend the team at CK! We have always used fulfilment houses for our kit based business as we get the benefits of a large storage facility, inventory system and trained staff without the commitment of our own facility. It also allows us to concentrate on scaling our business without dealing with day to day orders. Having worked with other fulfilment houses with various problems related mainly to stock management we can whole heartedly say that CK are the best we’ve ever worked with.. they have a family style approach to working with their clients, flexible, hard working and always a step ahead.
Our stock has never been more organised, our orders are packed with care and attention and we always feel that the team will help us in anyway they can to succeed. We wouldn’t think twice in recommending CK to any ecomm business.”
— Kate & Louise, Founders Craft & Crumb
“Our experience since joining CK fulfilment has been nothing short of fantastic. The team are so friendly and helpful and always go above and beyond for their clients and it is immediately noticeable in all areas of their business. We partnered with the team at the start of peak season in 2023 after being hugely let down by our previous 3PL provider. We were so grateful for how accommodating Rebecca and the team have been and how welcome they have made us feel. They made the stressful transition over a breeze, handling everything from counting in our full catalogue of stock within two days to taking hours out to teach us the fulfilment system we use. CK fulfilment truly is a breath of fresh air in the world of fulfilment and we are so grateful to have found them :).
As a small business our customers matter the most and it is apparent that CK fulfilment is so passionate about small and big brands alike. We feel like they just get 'us' and our ethos with the brand. We truly feel they represent our business in the best light, are trustworthy and reliable, communicating every step of the process. We have also used their services for sending a large international corporate order out right before Christmas and it was a breeze. We have not had a single complaint or issue since joining the team in September. We also love how they specialise in fragile goods, this has completely eliminated the worry of damaged items or breakages in transit - we use their services a lot for our wholesale clients too and there has not been a single breakage. Every order is packaged with so much love and care, exactly how we would do it in house at NOA.”
— Natasha, Founder at NOA Candles.
“Our experience so far with CK Fulfillment has been nothing short of excellent. The onboarding process has been seamless, from our initial enquiry, to our first batch of dispatches, it has only been 8 working days!
To know the order processing side is now in the safest hands, we are really excited to now simply be able to focus on our business growth.
A special thanks to Rebecca,Tony, Kath and the rest of the team for taking real care in understanding our requirements, standards and brand values.”
— Faiz Maje Brand Developer at Faris
“Back in January, we spent some time looking for a new fulfilment partner more local to our office as our previous fulfilment centre was based down south. We visited several local fulfilment centres, none come close to CK Fulfilment. After an initial call, went to view the warehouse and meet Rebecca and Tony who showed us round. They taught us about the warehouse system they use and answered all our queries. Both Rebecca and Tony were super enthusiastic and knowledgeable regarding all thing’s fulfilment. The whole CK team have been amazing and really do go above and beyond any previous fulfilment centre we have worked with in the past. Being a small and growing business, it can be difficult to find a fulfilment centre where the price is right, and the service is top level. We have definitely managed to find this with CK Fulfilment. We cannot wait to continue this partnership in the future.”
— Kara Mullen, Operations Manager at Miss Kick.
“After Nicnac Interiors decided on finding an external fulfilment provider for our e-commerce business, we identified many options on the market but CK stood out by a mile. From our first point of contact, we found Rebecca and her team to be very knowledgeable and enthusiastic about, not only her business, but ours too. CK answered all our initial questions very quickly & professionally, put our minds at ease and during our first site visit to CK, we found the entire operation to be impressive and professional, the whole team was polite and welcoming. We had no hesitation in appointing CK as our new fulfilment provider as we knew that they would support us and help us grow our business. They have already helped it go from strength to strength. I would have no hesitation in recommending CK to companies looking for new fulfilment providers; their knowledge, trustworthiness and passion is second to none. We look forward to many more successful years of business with CK.”
— Natalie Vellos, NicNac Home
“My experience with CK has been amazing from the start. Rebecca, Tony and the team have been, and continue to be so responsive and on the ball. Communication is key and they’ve been fantastic. What drew me to them initially was that they’re small enough to care yet have the combined experience to really know fulfilment & know what they’re doing. With CK I know I’m not just a number and they care about the success of my brand.
As Rebecca also has her own e-commerce brand I know she understands how I felt handing over such a big and important part of my business. I couldn’t be happier with the decision I’ve made to join CK.”
— Louise, founder of The Little Bumble Co.
“From the very first phone call I knew CK Fulfilment were the right fit for us. We needed a water tight service for Polar Endurance, something slick, consistent and straight forward.
We also needed a fulfilment partner who could uphold our eco-friendly standards by packing with our specific packaging, CK Fulfilment couldn’t have been more up to the task. We’re thrilled to be working with them.”
— Managing Director of Polar Endurance.
“I was blown away by the care and attention to detail the CK staff had whilst dealing with my product. Every element of the process was done to the highest of standards, every box was checked and cleaned, no stone was left unturned. I couldn’t ask for more from my fulfilment partners!”
— Leah Uka, founder of Narvvi.
“Rebecca and Tony came to see me at my place of work to understand our needs and how CK Fulfilment can best provide a solution for us. It was very apparent they were very well versed in business and especially 3PL logistics so they understood our needs and offered guidance in how we could work together in the most effective manner.
I was invited to the Bamber Bridge site to see how the team can support our needs for myself….I was very impressed with what I saw and the systems in place.
Nothing is ever too much trouble and all our requirements have been ‘fulfilled’ in such a quick turnaround, which is not always the case in my experience of the fulfilment industry. Doesn’t matter what or when the team go over and above to help.
Very professional, very personable, very very good at what they do!!.”
— Gary Povall of Winch Solutions.